WELCOME
TO
VENTOSERVICE
As customer service for Ventoservice GmbH, we are available to our customers with advice and support for all inquiries regarding HoT HOFER Telekom and Raiffeisen Mobil.
WHO WE ARE
We offer comprehensive advice and technical support via telephone, email or chat: we provide information about our tariffs, help with the perfect SIM card and mobile phone settings, we give information about billing and help with all other questions related to mobile communications.
Our customers are our top priority.
Customer satisfaction is of utmost importance to us. We always strive to resolve all issues competently, quickly, and courteously. Thanks to the dedication and helpfulness of our employees, we have achieved considerable success, as evidenced by our awards:
A comparison of Austrian mobile network operators conducted this year by the Austrian Society for Consumer Studies (ÖGVS) confirms that HoT ranks first in both value for money and customer satisfaction. Also this year, HoT awarded the number one spot in the mobile communications industry by the MARKET Institute - the brand that most delights customers!
High employee satisfaction is important to us.
With 35 employees, we foster a friendly, family-like atmosphere, where respectful and collaborative interaction is paramount. Openness and direct communication are our hallmarks; we operate pragmatically and with a focus on solutions. To ensure we can always provide our clients with professional advice, we offer comprehensive initial training, ongoing coaching sessions, and continuous support in day-to-day operations.
CAREER
Do you enjoy interacting with customers and advising them on all things mobile communications? Do you enjoy talking on the phone? Then you already meet the most important requirement to become part of our team. We are currently looking for employees for 2019-30 hours per week and look forward to receiving your application.
Current job opening:
Customer Service Representative / Call Center Agent (m/f/d)→OUR BRANDS
HoT Austria
HoT Austria
HoT was launched in 2015 as a joint project of Ventocom GmbH and HOFER EG, marking the beginning of an extraordinary development - we now have approximately 1.5 million HoT customers, whom we are always happy to assist by phone or in writing! The brand is distinguished by its unique promise: HoT always gets better or cheaper - automatically and for all customers!